Victoria's Secret

Sales & Support Specialist

Jobs Description

The Sales and Support Generalist drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floor sets and/or cleaning. Serving the customer is always top priority regardless of work area.  The Sales & Support Generalist will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed.

Areas of Responsibility

  • Drives store sales and growth by personally selling to customers
  • Proactive engages with customers, reads cues and responds effectively
  • Provides customers with the perfect bra fit by asking effective questions
  • Converting returns, offers and other promotions into larger sales
  • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
  • Reinforces customer buying decisions at checkout and encourages purchase of additional items
  • Builds customer loyalty by opening Victoria's Secret Angel Cards and through customer email and phone capture

Education / Experience Requirements

  • Exhibits an authentic desire to exceed the customer's expectations
  • Proven ability to meet or exceed goals preferred
  • Demonstrates a sense of urgency
  • Has a healthy, competitive spirit, while maintaining a team focus
  • Is resilient and bounces back quickly from setbacks
  • Seeks out coaching fro leaders and peers to improve productivity; leads own learning
  • Schedule flexibility that includes evenings, weekends, holidays and non-business hours

How to Apply

Go to Victoria's Secret online to apply.  Associates from Great Lakes Mall will be hosting open interviews on Saturday, September 22 from noon - 6:00pm.