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Great Lakes Mall is an enclosed mall, and is the top-shopping destination in Mentor, Ohio. Serving the surrounding areas of Willoughby, Kirtland, Cleveland and Chardon, the Great Lakes Mall is conveniently located on the corner of Mentor Avenue and Plaza Boulevard.

With over 120 retailers, including department stores like JCPenneyDillard'sPlanet Fitness and specialty shops like Victoria’s SecretBath & Body WorksPandora and Dick’s Sporting Goods, this Mentor mall has a store for everyone!

Along with shopping, Great Lakes Mall has great dining options like The Brew Kettle Mentor, Fuji Japan Steakhouse, Outback and a food court, Round 1 Bowling & Amusement as well as a theater offering comfort and first-run movies at the Atlas Cinemas Stadium

Great Lakes Mall is focused on providing a place for the community to visit and enjoy!

Great Lakes Mall has just what you need, For Every Occasion.


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Amazon Lockers

The AMAZON Lockers are a self-service delivery location where customers can pick up and return packages at a time that is convenient for them.

Before placing your order on Amazon, you will select the Amazon locker location "Hemera" located at 7850 Mentor Avenue at Great Lakes Mall. 

Learn more about AMAZON Lockers by clicking HERE.

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ATM Machine

For easy access to your cash, a Travelex ATM located in the Food Court, next to Auntie Anne's. 

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Baby Changing Station

Baby changing stations are located in our restrooms in the Food Court, as well as in the private Family restrooms next to the men's and women's restrooms in the Food Court. In addition, the Family Restrooms located in the Fuji Japan Steakhouse concourse have baby changing stations. 

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Children's Play Area

Take a shopping break with the kids in the Cleveland Clinic Children's Play Area, located in the Main Concourse near JD Sports. The newly redesigned play area features a variety of stations throughout, all which encourage imaginative play and exploration. Stations include a clinic, firehouse, florist, farmers market, lighthouse, bakery and more. and drink are not allowed in the play area. 


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Device Charging Station

You can charge your phone while you are shopping. Conveniently located charging stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The charging stations feature comfortable seating - and is the perfect spot to rest and recharge! You'll find multiple charging stations in the soft seating areas throughout the main concourse. 

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Family Restroom

For your convenience, you’ll find family restrooms located in the Food Court and in the Fuji Japan Steakhouse Concourse.

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First Aid

First-aid assistance can be provided by calling security at 440.255.9016. In the event of an emergency please dial 911. 

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Food Court

Take a break from shopping and enjoy a snack or meal in the Food Court located off of Center Court.   

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Handicap Accessible

Our property offers accessibility for our guest needing additional assistance. Handicap parking and accessible entrances are located at all mall entrances. Accessible restrooms are located in the Food Court.

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Kiddie Rides

Let your little one enjoy a fun ride. Located near Planet Fitness and Round1.

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Lost & Found

For lost and found information, please call Security at 440.255.9016.

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Mall Walker Program, sponsored by The Cleveland Clinic

Doors open at 10:00am, Monday - Sunday, for mall walking.  The length of one full lap, which includes every side concourse, is one mile.

Click HERE to join the club and to sign up to receive the monthly Mall Walker Newsletter!






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To make your experience the best it can be, our mall is a Non-Smoking facility.

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Shop with peace of mind knowing our Security is here to ensure a safe and enjoyable experience. If you need to contact Security at any time during your visit, please call 440.255.9016.

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The Yard

The Yard, a community gathering place and play area located near Planet Fitness and SHOE DEPT. ENCORE, features traditional family-friendly games like cornhole, ping-pong, oversized chess and more.

The Yard is free to the public and open during mall hours.

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Train Ride

Jump on the All Smiles Aboard train and take a ride around the mall.  Visit the All Smiles Aboard train depot near Build-A-Bear.

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Vending Machines

Thirsty? Coca-Cola Vending is available in the Dillard's concourse, near Planet Fitness, near Bath & Body Works and in the Round1 and Dick's Sporting Goods concourses.

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If you are in need of a wheelchair during your visit, please contact security at 440-255-9016, and an officer will meet you in the food court.   Wheelchairs are complimentary but require a valid drivers license upon pick up. 

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Wireless (Wi-fi) Internet

Stay connected on-the-go by using complimentary Wi-Fi services.


About wpg

At wpg our vision is to create a world-class retail real estate operating platform. With value creation at the core of everything we do, we combine a diverse national portfolio with expertise across the entire shopping center sector to provide the strategy, support and space needed for retailers to thrive. Learn more at